Attention & Care

Order Confirmation

Size, color, and style details are especially important when ordering formalwear. Before completing your purchase, please review all selected options carefully.

We recommend checking the following information before submitting your order:

• Dress style and selected color
• Standard size or submitted custom measurements
• Any available customization options you selected
• Shipping address and contact information

Product Inspection

Before an order is prepared for shipment, the dress is checked to help ensure that the main order details and overall condition are consistent with the information provided with your purchase.

Inspection may include:

1. Checking the selected size, color, style, and applicable customization details.
2. Reviewing the general condition of the fabric, seams, zipper, lace, beading, sequins, or other decorative details.
3. Checking for noticeable damage or significant workmanship issues before the item is packed.
4. Preparing and packing the dress carefully for transportation.

Before Wearing Your Dress

Formalwear often uses more delicate materials than everyday clothing. Handle your dress carefully when trying it on, transporting it, and preparing for your event.

• Make sure your hands are clean before handling light-colored or delicate fabrics.
• Avoid contact with makeup, perfume, deodorant, lotions, and other products that may stain or discolor the fabric.
• Be careful with jewelry, handbags, shoes, and sharp accessories that may catch lace, tulle, chiffon, or embellishments.
• When trying on your dress, avoid pulling forcefully on the zipper, straps, sleeves, or decorative details.
• For long dresses, lift the hem carefully when walking on stairs or over rough surfaces.

About Cleaning

Cleaning requirements vary according to fabric, construction, embellishments, and garment design. Always check the care information supplied with your dress before cleaning.

1. Check the fabric first. Lace, satin, chiffon, tulle, sequins, beads, embroidery, and other delicate materials may require specialized care.
2. Use professional cleaning when appropriate. For heavily embellished dresses, wedding dresses, formal gowns, or delicate fabrics, we recommend consulting a professional cleaner experienced with formalwear.
3. Treat stains promptly. If a spill occurs, gently blot the area with a clean cloth. Avoid rubbing, as this may spread the stain or damage the fabric.
4. Do not use bleach unless specifically permitted. Strong cleaning products may affect fabric color, embellishments, or surface finishes.
5. Test before spot cleaning. If the garment's care instructions permit spot cleaning, test the method on a small hidden area first.
6. Avoid twisting or wringing. Delicate fabrics can lose their shape when handled aggressively while wet.

Wrinkles & Steaming

Some light wrinkles may develop while a dress is folded and packaged for transportation. These often relax after the dress has been unpacked and hung correctly.

• Remove the dress from its packaging carefully after delivery.
• Hang it in a clean, dry location and allow the fabric time to relax naturally.
• If steaming is suitable for the fabric, use a low setting and keep the steamer a safe distance from the material.
• Take extra care around sequins, beads, lace, appliqués, embroidery, and other delicate decorations.
• Avoid placing a hot iron directly onto delicate fabric or embellishments.

About Preserving & Storage

Proper storage can help protect your dress between occasions and reduce unnecessary exposure to dust, moisture, and sunlight.

1. Make sure the dress is completely clean and dry before long-term storage.
2. Store it in a clean, breathable garment bag or other garment-appropriate protective covering.
3. Keep the dress in a cool, dry place away from direct sunlight, excessive heat, and humidity.
4. For heavier gowns, avoid placing the entire weight of the dress on delicate shoulder straps. Use appropriate hanger loops when available.
5. Avoid compressing delicate lace, tulle, ruffles, or embellishments beneath heavy clothing.
6. For long-term preservation of wedding gowns or highly delicate dresses, consider professional preservation services.

A Little Care Goes a Long Way

Every dress has different fabrics and decorative details, so there is no single care method suitable for every style. Following the garment-specific care information and handling delicate materials carefully can help your VEA DRESS remain beautiful for future special moments.